
We live in the age of information. Our clients are more educated and prepared than ever before.
As professional sales people we must adjust our skills and techniques to an ever-changing market.
This course is all about opening your mind to different approaches and improving you and your sales figures.
Consumers don’t like a sales pitch, so how do you get someone to purchase something when they’re not willing to listen to what you have to say?
You do so by applying NLP to your technique. We will transform you from “just another sales consultant” into a qualified consultant who will be fulfilling the needs of the consumer.
The powerful Sales training and powerful personal skills training will result in improved performance overall.
This course focuses on:
What is conflict?
The main sources of conflict
Different types of conflicts
Conflict stages
Listening and paying attention
Attitudes towards conflict
Tools for improved communication
What gives people power
Problem solving
Inter-group conflict
Stereotypes and prejudice
Strategies for resolving conflict
Negotiations
The importance of negotiations
Getting agreement
Building the relationship
Useful questions for setting up a negotiations process
Persuading through discussion
Building trust
Rapport building
*Certificate of Completion
Duration: 2 Days
Cost: On Request

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